REQUEST SERVICE
Start with the site, system, and reason for the visit.
Choose routine inspection, an observed deficiency, or new project work. A life-safety specialist will review the request and confirm the next conversation—without representing the form as an emergency dispatch channel.
01
Routine inspection
Site, systems, expected window, access, and available prior reports.
02
Observed deficiency
Report reference, location, present condition, and known impairment status.
03
New project or retrofit
Building type, project phase, systems, design-team context, and schedule assumptions.
SERVICE DETAILS
Give the specialist enough context to route the request.
Labels stay visible, optional project fields are clearly identified, and the form avoids passwords, access codes, medical information, financial information, and other sensitive data.
WHAT HAPPENS NEXT
A request is reviewed before work is scheduled.
The specialist confirms the route, clarifies scope, identifies records or access that may be useful, and then discusses a visit or project conversation.
01
Route
Confirm inspection, deficiency, or project inquiry.
02
Clarify
Review systems, location, condition, records, and access.
03
Scope
Define the proposed visit or project conversation.
04
Schedule
Agree on timing and the responsible facility contact.
DIRECT CONTACT
Prefer to speak before completing the form?
Call the service desk or email a general request. Do not send access codes, passwords, or controlled building information by email.
460 Foundry Loop, Columbus, OH 43215